external image customer_service_model.gif


customer service representative

Without customer service we can’t fix machines,computers or
use them because it’s broken,we can’t use computers and machines,unless customer
service help to fix machines. Customer service helps people when they need help from their problems with machines.This career i can be in the customer service,so i can help people haveing
problems with there machines.I think without machines and computers,we can’t use machines
like for example big car trucks that digs up the dirt,without that,people can’t dig up
dirt or anyways.Without computers we can’t find any information,also videos and images
and all kinds of stuff.This could be my career,so i can give the people advice to fix
there machines and computer,all i need is high school diploma and job training
so i can take this job.
external image stockxpertcom_id43639461_jpg_327cc8f86f2e229e022517f3ba5c6803.jpg?w=460

What Customer Service Representatives Do
According to the Bureau of Labor Statistics, "Customer service representatives interact with customers on behalf of an organization. They provide information about products and services and respond to customer complaints. Some also take orders and process returns"

Work Environment

according to this the bureau of labor statistics"Many customer service representatives work in customer contact centers. Others work in insurance agencies, banks, stores, or other places that have contact with customers. Most work full time, although part-time and variable schedules are also common."


How to Become a Customer Service Representative

according to this the bureau of labor statistics"Customer service representatives typically have at least a high school diploma and are usually trained on the job. They must be good at communicating and dealing with people. They also need basic computer and phone skills."



Pay

according to this the bureau of labor statistics"The median hourly wage of customer service representatives was $14.64 in May 2010"

external image customer-service.jpg

Job Outlook

according to this the bureau of labor statistics"Employment of customer service representatives is expected to grow 15 percent from 2010 to 2020, about as fast as the average for all occupations. Employment will increase as consumers continue to demand products and services that require customer support."


external image bad-customer-service-cartoon.png





external image bcr239cm.jpg&class=full
external image trends?nq=1&tm=0&q0=Customer+Service+Representative+Banking+Officer&v0=0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,59328,56896,63936,65280,71232,68800,67840,59520,55360,62528,62528,62528,62528,64640,70848,86464,70080,78848,68032,70080,70848,70848,74688,62400
external image customerService.jpg